Privacy Policy
1. Information We Collect
We may collect personal information that you voluntarily provide when using our website or contacting us.
This may include:
- Your name
- Email address
- Telephone number
- Information contained in your enquiry or message
- Any other information you voluntarily provide to us
We only request information that is reasonably necessary to respond to your enquiry or provide the assistance you have requested.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security services, analytics tools or similar technologies.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
- General website usage information
This information may be used to maintain website security, understand website usage and improve our website.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and messages
- Provide information about our services
- Communicate with you regarding your enquiry
- Provide customer support
- Improve our website and services
- Monitor and maintain website security
- Detect and prevent fraudulent, abusive or unauthorized activity
- Comply with applicable legal and regulatory requirements
We do not use your personal information for purposes unrelated to the reason it was collected unless permitted or required by applicable law.
3. Contact Forms and Enquiries
If you submit information through a contact form or contact us by email, telephone or another available communication channel, we may retain the information you provide in order to respond to your enquiry and maintain appropriate business records.
Please do not provide sensitive personal information through our website unless we specifically request it and there is a legitimate reason for doing so.
4. Cookies
Our website may use cookies and similar technologies to improve functionality, security and user experience.
Cookies may be used to:
- Remember certain preferences
- Understand how visitors use our website
- Monitor website performance
- Improve website functionality
- Support website security
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website.
5. Third-Party Services
We may use third-party services to support the operation, security, hosting, analytics or functionality of our website.
These providers may process certain technical or personal information on our behalf where necessary to provide their services.
We expect third-party service providers that handle personal information on our behalf to use appropriate safeguards and process information only for authorized purposes.
We do not sell your personal information to third parties.
6. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, security or content of third-party websites.
We encourage you to review the privacy policy of any third-party website you visit.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse or destruction.
However, no website, electronic transmission or method of storing information can be guaranteed to be completely secure.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records, resolving disputes, protecting our website and complying with legal obligations.
When information is no longer required, we may securely delete, destroy or anonymize it where appropriate.
9. Your Privacy Rights
Subject to applicable law, you may have rights concerning the personal information we hold about you.
These may include the right to:
- Be informed about how your personal information is processed
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where legally permitted
- Object to certain processing of your personal information
- Request restriction of processing in appropriate circumstances
- Withdraw consent where processing is based on consent
- Exercise applicable data portability rights
- Lodge a complaint with the relevant data protection authority
The Nigeria Data Protection Commission recognizes data-subject rights including access, rectification, objection, restriction, portability and erasure.
To exercise an applicable privacy right, please contact us using the details provided below.
We may need to verify your identity before fulfilling certain requests.
10. Children's Privacy
Our website is not intentionally designed to collect personal information from children.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, privacy practices or applicable legal requirements.
When we make changes, we will update the Last Updated date displayed at the top of this page.
We encourage you to review this Privacy Policy periodically.
